Delivery Policy
We are delivering ONLY to areas or towns listed below If you need deliveries to any area a few km outside the listed urban areas below please contact us before placing your order as Special arrangements must be made to these locations .
Free 20kg roller meal
Offer ends 23.12.21 10am Australia time. Please note this is a maximum of 20kg per order above US$100/ equivalent excluding the delivery fee and non grocery item like zesa, airtime
ZERO CONTACT DELIVERY
In order to protect our staff and your families Please inform your receiver about Zero contact delivery in advance.The order will be placed on the front door before the driver steps away so the receiver can step forward to sign and check items before leaving..Please ensure your receiver has their phone switched on and they have their own pen to sign for the delivery
Order Cancellations
If you decide to cancel an order your refund will be less card processing fees
Airtime/ Zesa
Airtime/ Zesa is a complimentary service we do not take any profit out of it therefore, you can only purchase it with a grocery order. If decide to purchase Airtime/ Zesa without grocery your order will be charged a processing fee equivalent to delivery fee. Delivery fee will not be waived it will cover processing fees charged by card processors.
Zone 1:URBAN AREAS ONLY
These are the only urban areas we make Delivery
Harare
Chitungwiza
Norton
Ruwa
Mutare
Penalonga
Rusape
Kwekwe
Bulawayo
Chinhoyi
Gokwe Townships
Gweru
Masvingo
Chiredzi
Chivhu
Kadoma
Hwange
Marondera
Bindura
Vic Falls Urban
Ziko
Zvishavane
Zimunya
Zone 2
Concession
Chegutu
Darwendale
Glendale
Goromonzi
Gutu townships
Hippo Valley
Headlands
Karoi
Lower Gwelo
Juru
Macheke
Mahusekwa
Mashava
Manica Bridge Mutare
Murehwa
Mhondoro
Ntabazinduna
Nyathi
Nyika
Odzi Mutare
Shamva
Shurugwi Urban
Triangle
Zhakata Village Seke
Nyabira
Zhombe
Chigodora
Odzani
Nyazura
Wengezi
Bocha
Zone 3
Filabusi
Mapitsha
Plumtree
Zaka
Tsholotsho
Gwanda
Kezi
If No One Is Home
Our office will call the receiver to confirm time of delivery and to ensure there is someone at home.If the number you provide is not available we will proceed to make the delivery without speaking to the receiver Please leave your best contact phone number or alternatives so the driver can confirm delivery time.
Delivery Confirmation
We usually notify you of the status of your order within 24hrs (next business day), to let you know how your order is progressing, or when it has been delivered. In cases where we have run out of a particular item, we will contact you or receiver by email or phone as soon as possible to discuss your order alternative