How does Afterpay /Clearpay work?
To use Afterpay you need:
- A debit or credit card
- To be over 18 years of age
- To live in Australia ,New Zealand , UK or CANADA
How much can you spend?
For returning customers Afterpay has a limit of up to AU$2000 or equivalent in GBP /NZ$ & CAD, If its your 1st time to use the limit is AU$500/ equivalent in your currency
UK & CANADA CUSTOMERS
Afterpay/Clearpay is an Australian system and automatically assumes you are shopping in AUD.In order to be charged correctly make sure you have switched the currency to AUD before checking out with Afterpay. If you checkout without switching the order will be cancelled.
Currency switcher is available Below
Select Afterpay at checkout
Make Sure to use your Australia ,New Zealand UK or CANADA Address Only in the Billing Field. Zim Delivery Details will go in the notes section provided on the checkout form
Afterpay splits your payments over four equal instalments due every fortnight. Nominate the debit card or credit card you want to use and we’ll schedule automatic payments for you.
We’ll remind you ahead of every due date so you can stay on top of your payments with ease
Get approved instantly and securely
If returning products from your order any refunds are adjusted to your final payment schedule. If your entire order is refunded prior to your first payment being charged no payment will be taken for your order.
For full terms and conditions or to access your Afterpay account please visit:
Most frequent questions and answers
My AfterPay payment was declined. What should I do?
The Afterpay payment option is managed by Afterpay directly, so we have no control over the acceptance or rejection of payments.
Here are a few reasons why a payment can be declined with Afterpay:
- Your first payment amount must be available at the time of purchase – even if you have nothing to pay today
- Your Afterpay account has overdue payments owing
- The Afterpay risk management department has declined your payment
When will my first payment be taken ?
If you’re a responsible spender that’s been with Afterpay for a while now, and you’re buying online, your first payment will generally be 2 weeks from the day you bought your item.
To ensure responsible spending across our community, Afterpay may require your first 25% instalment at the time of purchase. They will make this decision case by case, based on your individual repayment history. They will immediately let you know if they require this first instalment, before you make your Afterpay purchase.
And, in some cases, they always require the first 25% instalment at the time of purchase, including:
- The first time you use Afterpay
- For all orders placed in the first 6 weeks after signing up with Afterpay
- For purchases with a value of more than AU$500
- When shopping in-store
For more information about Afterpay, visit the FAQs on their website.?
Feel free to contact us for assistance.